Shipping

We use a shipping calculator for all shipping carriers offered that calculates the cost of shipment based upon weight of the product and the shipping location. We monitor shipping costs strictly to make sure you are not overcharged.

For the safety and efficiency of our operations, we do not offer on-site pickups at our facility. All orders are shipped via our trusted carriers.

We use the following service providers:

  • United States Postal Service (USPS)
  • United Parcel Service (UPS) (Ground & Express services)
  • FedEx (for Express services)
  • DHL (for International services)

You may chose which carrier you prefer based on price, location, and how quickly you want the package. Typically, USPS Priority Mail is faster than UPS Ground. Keep in mind that only USPS can ship to PO Boxes.

Once the product has shipped, you will receive an email from either us with the tracking information included. You can use this information to track the status of your package. If you have any other questions, please don't hesitate to contact us.

Most orders are processed same-day during business hours Monday-Friday. Depending on the shipping carrier chosen, if orders are placed before 1:00 PM CT, they will ship same day via UPS. If orders are to be shipped through USPS, they will ship same day when placed before 11:00 AM CT. For orders that are to be shipped via FedEx or DHL, they will ship the same day when the order to placed before 1:00 PM CT. Otherwise, all orders will ship the following business day.

All practitioners must send their first orders to the location of their business address (with few exceptions). After initial account approval and ordering, you can then send your orders wherever you want. Patients placing orders through their doctor's account can send the order to whatever address they want. Once placing your order, make sure that you use your address as the "billing address" and specify the different address as the "shipping address."
We do ship internationally with some restrictions to certain countries. Please visit our shipping & returns policy to review our international shipping and return policies. Upon shipping your product, it is assumed you have read and agreed to these policies.

*Our products are not a suitable replacement for prescription medication and should not be used as a substitute. Results may vary. Content within and linked from this web page is for educational and informational purposes only, and not intended as a diagnostic or treatment guide for any disease or its symptoms. Statements on this page have not been evaluated by the FDA. This product is not intended to diagnose, treat, or prevent any disease.You should not use the information contained herein for diagnosing or treating a health problem or disease, or prescribing any medication. If you have or suspect that you have a medical problem, promptly contact your regular health care provider.