FAQs

Frequently Asked Questions


Most orders are processed same-day during business hours Monday-Friday. Depending on the shipping carrier chosen, if orders are placed before 3:00 PM CT, they will ship same day via FedEx. If orders are to be shipped through USPS, they will ship same day when placed before 11:00 AM CT. Otherwise, all orders will ship the following business day.
We use both the United States Postal Service (USPS) and FedEx to ship our packages. You may chose which carrier you prefer based on price and how quickly you want the package. Typically, USPS Priority Mail is faster than FedEx Ground. Keep in mind that only USPS can ship to PO Boxes.
We suggest that the products be taken with meals to help with absorbency; however, it is not necessary that you take the products with a meal. For more specific instructions, refer to each individual product page.