Most orders are processed same-day during business hours Monday-Friday. Depending on the shipping carrier chosen, if orders are placed before 1:00 PM CT, they will ship same day via UPS. If orders are to be shipped through USPS, they will ship same day when placed before 11:00 AM CT. For orders that are to be shipped via FedEx or DHL, they will ship the same day when the order to placed before 1:00 PM CT. Otherwise, all orders will ship the following business day.
Frequently Asked Questions
I just purchased a product from your website, when will my order be processed?
Which shipping services do you use to send packages?
We use the following service providers:
- United States Postal Service (USPS)
- United Parcel Service (UPS) (Ground & Express services)
- FedEx (for Express services)
- DHL (for International services)
You may chose which carrier you prefer based on price, location, and how quickly you want the package. Typically, USPS Priority Mail is faster than UPS Ground. Keep in mind that only USPS can ship to PO Boxes.
Does it have to be taken with meals?
We suggest that the products be taken with meals to help with absorbency; however, it is not necessary that you take the products with a meal. For more specific instructions, refer to each individual product page.What is the expiration date for your products?
The manufacturing date is printed in orange ink on each bottle. This date indicates when the product was made. While our products do not have an expiration date, we recommend using them within 2 years of the manufacturing date for the best quality.
